RingCentral Industry
The cloud has revolutionized the way we all do business.
Designed with every business in mind
Thousands of global businesses across every industry choose RingCentral because of the ability to tailor our solutions software to their individual communications requirements.
Phone, team messaging, video meetings, and more for your industry
Select your line of business and see how RingCentral communications and collaboration industry solutions can enable your teams to boost productivity, share knowledge, and strengthen relationships with your customers and partners.
Healthcare
Financial Services
High Tech
Government/Public Sector
Education
Retail
Real Estate
Manufacturing
Construction
Professional Services
Legal
Healthcare:
Deliver higher levels of care at lower costs
With RingCentral’s HITRUST/CSF-certified, all-in-one communications solution, you can be guaranteed that your staff and employees, wherever they are, on any device, will be able to get in touch even in natural disasters and can exchange information on a regulated and secure platform. With powerful communication tools and products at your fingertips, you do more than transform how you call, fax, or have meetings.
Guarantee privacy with enterprise-grade security
Secure management of protected health information is your topmost priority. That’s why RingCentral provides a multilayered security model so all types of communications are protected and meet privacy and regulatory requirements.
- HITRUST/CSF certified
- Seven layers of data and physical security, including SRTP/TLS encryption between endpoints
- Third-party audits: SSAE 16 certified and SOC 2/SOC 3 compliant data centers
- HIPAA Business Associate Agreements available to covered entities
Drive productivity and efficiencies
You don’t have to sacrifice features or functionality for compliance or cost. Increase your staff’s efficiency and productivity while saving the costs of multiple providers and hardware.
- Use tools from RingCentral’s fully integrated communications solution including voice, SMS/MMS, and fax.
- Reach any staff member with the RingCentral mobile app even when they are on the go.
- Launch new remote clinics and office locations in weeks, not months.
- Consolidate all communication tools with a single application.
Superior collaboration and communications for your patients and staff
RingCentral is a cost-effective solution that can bring your business operations and patient interactions into the 21st century healthcare reality of mobile and online health that demands responsive communications.
- Case managers securely collaborate with facility and dispersed payor teams.
- Physicians easily and securely reach other during rounding and other care coordination activities.
- Augment patient portals with telephony features including secure video collaborations.
Reliable service 24/7/365
Downtime cannot be an issue when it comes to your patients. Ensure the best care and business continuity through the worst disruptions when your organization and staff are needed the most.
- Electronic prevention systems in all data centers to withstand data loss or service interruption even in the event of a natural disaster
- Seven layers of security
- TLS and SRTP encryption between all endpoints
- Enterprise-Ready, Skyhigh’s CloudTrust highest rating
Financial Services:
A single communications solution with the security and compliance to meet the demands of financial services
Fintech startups as well as established banking, accounting, and insurance companies rely on RingCentral to meet the challenges of balancing cost, regulations, and confidentiality with a fast, ever-changing digital world. Deliver a top-tier personalized experience at significant budget savings with RingCentral’s all-in-one secure communications and collaboration platform.
Highest level of security and resilience for financial data
RingCentral protects all data, on any device, between you and your customers, allowing you to offer the best protection against security and compliance breaches and guarantee your customers the highest standard of data protection.
- The same redundant infrastructure as Nasdaq and NYSE
- Compliance with applicable FINRA controls
- Seven layers of security
- TLS and SRTP encryption between all endpoints
- Enterprise-Ready, Skyhigh’s CloudTrust highest rating
Drive user productivity and efficiency gains
RingCentral is an all-in-one customizable solution that can drive costs down and productivity up by connecting and aligning your team with over 100 business-critical integrated apps.
- Consolidate all business communications with a single application.
- Eliminate support expenses with no equipment to install and maintain.
- Customize with ready-to-use integrations with Google G Suite, Microsoft Office 365, Salesforce, Dropbox, and over 100 apps.
- Powerful team messaging digital workspace that allows teams to organize projects and streamline workflows.
Increase customer engagement and satisfaction
With RingCentral’s single cloud solution, never miss a call or misroute one when a disgruntled customer or lost call means lost revenue.
- Real-time quality of service reports to monitor and troubleshoot call quality
- Multiple connectivity options including MPLS and SD-WAN for an additional layer of reliability to voice and video
- Multisite support to manage and support central locations and local branches based on your unique call flow and handling rules
Deliver competitive, quality customer service
In the increasingly digital, competitive world of financial services, delivering a flawless customer experience is the key to success. RingCentral allows you to never miss a call, troubleshoot in real time, ensure accurate routing, optimize your contact center, and more, even through natural disasters.
- Collaborative Contact Center
- Expert access to increase first contact resolution
- Support customers on any channel including, voice, chat, email, SMS, and social media
- RingCentral Pulse intelligent bots for real-time metrics monitoring
- Open API platform to seamlessly integrate RingCentral voice, text, and data with virtually any CRM and service applications
High Tech:
The ultimate choice in communications for cloud-first high tech
Use your communications platform to become a true business enabler. As the leader in UCaaS, RingCentral gives you a seamless, single solution for the mobility and functionality you need to scale, deliver quality customer experience, and still reduce costs.
APIs for your unique business demands
Choose from over 100 built-in integrations, including Google, Microsoft, Salesforce, and Okta. You can also build your own app for your specific business needs on RingCentral’s open API platform.
Scale, unify, and optimize your workforce
RingCentral’s all-in-one capabilities allow you to become a proactive profit center that delivers.
- Manage today’s remote, dispersed, and global workforce.
- Increase and simplify team collaboration.
- Increase customer engagement across multiple locations.
- Reduce your global footprint with local numbers in over 60 countries.
- Decrease costs of PBX landlines, multiple third-party communications vendors, and hiring and work travel expenses.
Deliver a world-class, personalized customer experience
You can guarantee top-tier customer engagement since customers can reach you on any device, anywhere with RingCentral. Choose one of many options that work best for your business.
- Offer multiple channels for your customers yet only one simple communications solution for your employees.
- Solve customer issues with immediate access to information from customizable and built-in integrations.
- Provide answers to customers quickly by connecting teams through an all-in-one team messaging platform.
Be an IT hero
Drive operational efficiency and be up and running in weeks, not months. IT has complete web interface control to seamlessly implement and customize each team member’s RingCentral app.
- Manage an entire phone system remotely.
- Troubleshoot problems before they arise with advanced admin dashboards and analytics.
- Deploy new users in minutes across multiple regions from a central location.
Government/Public Sector:
Drive productivity and community engagement with a leader in communications and collaboration solutions
You can meet the challenge of today’s plugged-in society and modern-day workforce by delivering the most integrated, secure, and reliable communications solutions that can withstand mass volume and even natural disasters. RingCentral offers a comprehensive, easy-to-use system that fosters increased productivity, high performance, and measurable engagement with citizens—all within your budget.
Truly modern connectivity
From outside callers to internal users, for project coordination between agencies or employees, omnichannel contact center empowers people to connect wherever they are, on any device. RingCentral offers what communications systems demand today, all in one system.
- Intelligent call routing
- Omnichannel contact center
- Audio and video meetings
- Team messaging and collaboration
World-class security and reliability
RingCentral provides the highest standards of security and reliability that government customers require, even in the case of natural disasters.
- The same redundant infrastructure as Nasdaq and NYSE
- Compliance with applicable FINRA controls
- Seven layers of security
- TLS and SRTP encryption between all endpoints
- Enterprise-Ready, Skyhigh’s CloudTrust highest rating
Integrations with your essential apps
RingCentral offers integrations with over 100 applications, including the leading public sector apps, such as G Suite by Google Cloud. If your organization requires an integration that is not available, RingCentral has an open API platform so you can customize integrations.
Education:
Make an impact and increase productivity with the industry’s #1 cloud communications solution
The demands on educational institutions are changing rapidly even as funding tightens. Old ways of connecting and business are expensive, time consuming, and obsolete for today’s digital-savvy world. RingCentral’s all-in-one communications and collaborations solution can securely and easily connect administration, boards, trustees, faculty, students, agencies, and vendors on any device, wherever, whenever at a price that meets your budget.
Modern connectivity simplified
RingCentral’s communications and collaboration solution meets your top priorities: reliability, security, mobility, flexibility, scalability, and affordability. It’s one stop for: conference calls and video meetings for far-flung faculty and trustees; an infinite number of automated or personalized voice messages to students’ families; not to mention auto attendant, robust call routing, and interactive voice recognition, which greatly reduce the admin load.
Enterprise-class security and reliability
We know education customers require the highest standards of security and reliability. RingCentral offers enterprise-class reliability so you can be sure that key personnel can be reached immediately, and that your phone systems will never go down, even in natural disasters. RingCentral’s encrypted networks and layers of authentication diligently safeguard all communications over the entire transmission journey.
Feature-rich design to elevate learning
Virtually connecting classes is a powerful way to impact student recruitment and retention. With RingCentral Meetings, you can connect up to 200 participants in video meetings with screen sharing. For larger classes, you can host up to 3,000 attendees with up to 200 presenters for live sessions using RingCentral Webinar. RingCentral Rooms is an affordable way to set up a class with online meetings without expensive proprietary equipment. If you want to adapt a legacy H.323/SIP room system, RingCentral Room Connector is the perfect solution.
Integrations drive progress and efficiency
RingCentral works with the tools and applications you use most. You can stay focused in your chosen applications and easily communicate and manage calendars from within them. Your E911 service can be integrated with school alarms, triggering notifications to security teams anytime 911 is called. If your organization requires an integration that is not available in our app gallery, you can build your own using RingCentral’s open API platform.
Budget-friendly solutions
Without adding lines or changing numbers, you can easily forward landlines or classroom lines to teachers and accommodate seasonal and year-to-year fluctuations in your staffing and classrooms. Without any of the setup or tech services fees or employee time, you can upgrade or integrate your existing legacy systems, including phone lines, fax machines, and e-learning technology.
Retail:
Create unique shopping experiences while minimizing operating costs
RingCentral enables retailers to deliver the best shopping experience with voice, SMS, team messaging, video, and more. Harness the power of the cloud to deploy quickly across all of your locations. Gain full visibility of your communications activity through powerful real-time analytics.
Always connect customers to the right store associate
Central and store-level IVR ensures customers receive accurate automated information, like store hours, and are always quickly connected with the right department and associate. The multi-level IVR can be easily configured so callers can self-select how they reach a person or department.
Enable your anywhere, always-on workforce
Give your store associates the freedom to help customers without being tethered to their desk phones. With the RingCentral mobile app, they can make calls, send messages, and even host video meetings from anywhere. Share lines across devices to shorten customer wait times and make real-time store announcements by simply integrating with your SIP-based paging system.
Personalize customer experiences
Improve customer loyalty with personalized interactions by using the RingCentral open platform to integrate with virtually any CRM application. Engage customers directly on their mobile devices using customized SMS alerts.
Deploy quickly and manage centrally
Provision and activate new store locations instantly. They’ll be ready to go with call handling rules, individualized outbound caller ID names, and more. Rest assured that RingCentral professionals are always on hand to guide your organization through deployment and provide a smooth onboarding experience.
Ensure company-wide voice quality
Proactively monitor and resolve call quality issues impacting your store or warehouse locations as they happen with powerful RingCentral Quality of Service Analytics. Diagnose and troubleshoot potential issues at the store-level to quickly determine the best path to resolution. You can even prioritize network traffic to ensure voice quality with preconfigured RingCentral application profiles from industry-leading SD-WAN partners.
Real Estate:
All-inclusive cloud business communications for real estate professionals
Real estate businesses rely on the RingCentral cloud business communications platform to stay equally connected to their office and clients.
As a real estate professional, you’re constantly moving between the office and property listings and all points between, often working from many locations in a single day. Real estate is an industry where timing and details can make or break an important deal. It’s crucial to have a reliable communications system that is fully mobile and easy to manage to ensure the field stays connected.
Designed for your business
RingCentral’s cloud business communications frees your workforce from the confines of traditional office walls, enabling productivity wherever and whenever.
Truly mobile-ready
The RingCentral Mobile App enables your agents to use their tablet or smartphone to access business contacts, make calls, send texts, receive faxes, join conference calls, share files, check voicemail, and start video meetings.
Fax from anywhere
A dedicated fax line with RingCentral is unnecessary. Every phone number is also a fax number, so you can easily sign, edit, print, receive, or send faxes to clients, financial institutions, or the office, and stay on top of your paperwork no matter where you are.
Enhanced collaboration
Every phone number is assigned a dedicated audio conference number, making it effortless for your teams to join conference calls to collaborate at a moment’s notice. When it’s not practical to meet face-to-face, RingCentral HD Video Meetings makes it possible to connect face-to-face online for real-time file sharing and collaboration, so you can preview properties or continue negotiations no matter where you are.
Manufacturing:
All-inclusive cloud business communications for the manufacturing industry
Manufacturing companies rely on the RingCentral unified cloud business communications platform to expedite communications across their entire supply chain.
Manufacturing companies know it takes careful and efficient collaboration to get the final goods out of the warehouse door on time. On any given day, you have to communicate with your customers, suppliers, distributors, employees, and the corporate office—and everyone is in a different location. It’s no wonder you need a unified, fully integrated business phone solution that increases productivity while reducing operational costs and manufacturing delays.
Designed for your business
RingCentral’s cloud business communications frees your workforce from the confines of the traditional office, enabling productivity wherever and whenever.
Robust call routing
RingCentral’s robust call routing and handling rules ensure you can deliver state-of-the-art service with confidence. Responsive call routing sends calls directly to any desired department or person, even across different factories. Flexible rules enable customers and suppliers to reach the right person every time—day or night—so you never miss a critical call.
Enhanced collaboration
Every phone number is assigned a dedicated audio conference number, making it effortless for your employees to join conference calls and collaborate with customers at a moment’s notice. When it’s not practical to meet face-to-face, RingCentral Meetings makes it possible to connect face-to-face online with anyone for real-time file sharing and collaboration.
Business texting
SMS text messaging streamlines the way you keep your entire supply chain informed and updated on the latest developments. With the shortened response times SMS provides, you can instantly fulfill requests for delivery information or update customers. Text messaging is available for every user account, so your entire staff can be responsive.
Truly mobile-ready
The RingCentral Mobile App enables you to work productively from your tablet or smartphone. Easily access your business contacts, make calls, send texts, receive faxes, join conference calls, share files, check voicemail, and start web meetings. Plus, RingCentral is BYOD-optimized so you can use your personal device without compromising your professional identity.
Construction:
All-inclusive cloud business communications for construction
Construction businesses rely on the RingCentral cloud business communications platform to simplify communications across multiple job sites.
It's a tremendous challenge to stay in touch when juggling simultaneous projects, many geographic locations, and a dynamic mobile workforce. With decisions and details constantly changing, you require a reliable communications system that sets up quickly and tears down even faster at temporary job sites.
Designed for your business
RingCentral’s cloud business communications frees your workforce from the confines of traditional office walls, enabling productivity wherever and whenever.
Truly mobile-ready
The RingCentral Mobile App enables your workforce to use tablets and smartphones to access business contacts, make calls, send texts, receive faxes, join conference calls, share files, check voicemail, and start video meetings. Your employees can easily access the RingCentral phone system from their personal mobile devices, further reducing your hardware costs.
Fax from anywhere
With RingCentral, you won't need a dedicated fax line. Every phone number is also a fax number, making it convenient to print, receive, or send faxes to your clients, suppliers, subcontractors, and vendors from your PC or mobile phone.
Enhanced collaboration
Every phone number is assigned a dedicated audio conference number, making it effortless for your teams to join conference calls to collaborate at a moment’s notice. When it’s not practical to meet face-to-face, RingCentral HD Video Meetings makes it possible to connect face-to-face online for real-time web-sharing and collaboration.
Professional Services:
Drive growth, reduce costs
More than just a replacement for the traditional PBX phone system, RingCentral offers a cost-effective, unified solution to consolidate all your business communications tools with a single platform. Free your workforce from the confines of traditional office walls, enabling productivity anywhere, anytime, on any device.
Deliver the highest level of service
Give clients the on-demand, high-quality experience they expect in today’s competitive market. RingCentral delivers solutions so you and your team are engaged with clients and with each other and able to provide immediate access and quick response times, regardless of time or location.
- Multi-level auto attendant with connections to a dial-by-name directory, extensions, and external numbers.
- Flexible rules and intelligent call routing.
- 24/7/365 open, direct line to your business, even in case of natural disasters.
Customize for your industry
Professional services spans accounting, consulting, insurance, and legal, which is why RingCentral customizes as per your communications needs.
- Choose from dozens of features built for every size business that fits every budget.
- Use one of over 100 integrations or customize your own on the open API platform.
- Upscale or downscale by adding or decreasing users and devices in minutes from a central device.
Maximize your virtual firm
By eliminating clunky, high-maintenance traditional on-premises PBX phones, you expand your business potential while reducing costs. You gain more efficient collaboration, more access to talent able to work from anywhere, less tech, and more engagement. The RingCentral mobile app enables your workforce to use any of their own devices.
- Make calls, SMS, forward and reroute calls to any device.
- Send and receive online faxes.
- Join phone, online, and video conference calls.
- Use team messaging and collaboration.
- Troubleshoot, budget, and form business strategy with real-time data and analytics.
Show your best face
RingCentral can turn every employees’ device into a mobile office. Streamline projects, boost productivity, and gain efficiency with RingCentral’s integrated features and products.
- Collaborate faster with a dedicated audio conference number for each team member.
- Use RingCentral Rooms for HD video conferencing with no additional expensive equipment needed.
- Connect face-to-face online with RingCentral HD video meetings on your mobile or laptop computer.
- Increase productivity using the RingCentral app, an all-in-one, powerful team messaging tool.
Keep your business identity at all times
Every user account includes Business SMS that your workforce can leverage anywhere, anytime to stay on top of business conversations with colleagues and clients.
Legal:
All-inclusive cloud business communications for legal firms
Law firms rely on RingCentral’s industry-leading cloud collaboration tools for outstanding client interaction.
Delivering winning, world-class legal services require a communications platform that ensures your clients always have an open, direct line to your law firm. Your ability to remain in continual contact with your clients and associates—regardless of time, location, or media—can make or break your case.
Designed for your business
RingCentral’s cloud business communications frees your workforce from the confines of the traditional office, enabling productivity wherever and whenever.
Truly mobile-ready
Every phone number is assigned a dedicated audio conference number, making it effortless for your associates to join conference calls and collaborate with your clients at a moment’s notice. When it’s not practical to meet face-to-face, RingCentral Meetings makes it possible to connect face-to-face online with anyone for real-time file sharing and collaboration.
Instant call recording
You never know when a phone conversation will take a pivotal turn. RingCentral ensures you to never miss a word with on-demand call recording that lets you instantly start recording a phone conversation at any time while you’re on the call. A single tap or press of a button is all it takes to start or stop recording. And, you can conveniently access recordings online for playback and analysis.
Fax from anywhere
You won't need a dedicated fax line with RingCentral. Every phone number is also a fax number—so you can easily sign, edit, print, receive, or send legal materials to clients, institutions, or the office, and stay on top of your paperwork no matter where you are.
Truly mobile-ready
The RingCentral Mobile App enables you to work productively from your tablet or smartphone. Easily access your business contacts, make calls, send texts, receive faxes, join conference calls, share files, check voicemail, and start web meetings. Plus, RingCentral is BYOD-optimized so you can use your personal device without compromising your professional identity.